Quinta da Cerejeira is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information:
Quinta da Cerejeira
Email: info@cerejeira.com

Personal Data We Process
Quinta da Cerejeira processes your personal data when you use our services, website, and/or when you provide this information to us.

Below is an overview of the data we process:
– First and last names of you and your travel companions
– Address details
– Phone number(s)
– Email address
– Nationality
– Passport number for registration with Portuguese law enforcement
– Information about your (booking) activities on our website
– Internet browser and device type
– Other personal data that you actively provide in correspondence with us or during your visit to our website 

Purposes of Data Processing
Quinta da Cerejeira processes your personal data for the following purposes:
– Processing your reservation
– Processing payments
– Contacting you in case of questions, comments, complaints, or other matters related to our services
– Fulfilling our legal obligations in accordance with Portuguese legislation, such as registering guests with Portuguese law enforcement and our legal tax obligations

Retention Period
We do not retain your personal data for longer than strictly necessary and solely for the purposes for which your data is collected. We adhere to the following retention periods:
– Invoices with personal data: 10 years in accordance with Portuguese legislation
– Reservations of our facilities: 1 year in accordance with Portuguese legislation
– Camping registration forms: 1 year in accordance with Portuguese legislation
– Correspondence: 1 year for potential complaint handling

Sharing of Personal Data with Third Parties
Quinta da Cerejeira does not sell your data to third parties and only shares it actively with third parties when necessary to fulfill our agreement with you or to comply with our legal obligations. When you make a reservation through our website, your data is securely stored by our reservation system partner, Camping Care. They will never share your data with third parties and will only use it to facilitate reservations and billing. We enter into data processing agreements with companies that handle our data, such as our accountant, to ensure the same level of security and confidentiality of your data. 

Cookies and Similar Technologies
Quinta da Cerejeira only uses technical and functional cookies, as well as analytical cookies that do not infringe upon your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your user experience. They ensure the website works correctly and remember your preferences. We can also use them to optimize our website. You can opt out of cookies by configuring your internet browser not to store cookies. Additionally, you can delete all previously stored information through your browser’s settings.

Access, Correction, and Deletion of Data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Quinta da Cerejeira and have the right to data portability. This means you can request us to send the personal data we hold about you in a computer file to you or another organization you specify.

To request access, correction, deletion, data portability, withdrawal of consent, or to object to data processing, please send an email to info@cerejeira.com.

To ensure the authenticity of your access request, we ask you to include a copy of your identity document with your request. Please black out your photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for your privacy protection. We will respond to your request as soon as possible, but no later than within four weeks.

Quinta da Cerejeira would also like to inform you that you have the option to lodge a complaint with the national Portuguese supervisory authority, the “Comissão Nacional de Proteção de Dados (CNPD),” via the following link: https://www.cnpd.pt/bin/notifica_rgpd/data_breach.htm.

How We Secure Personal Data
Quinta da Cerejeira takes data protection seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe your data is not adequately secured or if there are indications of misuse, please contact us at info@cerejeira.com.